Network Conectivity problems

Posted on February 2nd, 2008 by Jack in Announcements

I apologise for the recent interruption of the thor.fusedhosting.net server.

Although datacenter staff remain vague and unhelpful, the conclusion between server users is a small DDoS on a server sharing the network switch with us.

There should be no more problems, if you are having any issues connecting please contact Jack (me).

Update from datacenter:

Start time (PST): 10:39 AM
Services Affected: Seattle Public Network
Device: fcr01.sea01
Location: sea01 (Seattle)
Duration: 15 minutes

Description: At 10:39 AM PST Softlayer Network Engineers were alerted to a network event occurring in the Seattle (sea01) datacenter. During the course of the investigation, it was determined that there was a routing anomaly with the OSPF process running on the core network. The OSPF process was restarted which flushed the routing table thus normalizing connectivity. During this period customers would have experienced intermittent packet loss due to routing anomalies causing reachability issues to their servers. Network engineers have opened up a TAC case with Cisco to determine the root cause of the issue to prevent this from happening again. We apologize for any inconvenience this has caused you.

Sincerely,
SoftLayer Network Engineering Team


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